Lead Reactivation
Lead ReActivation – Monitor Your Dormant Franchise Development Leads
Overview The Lead ReActivation feature helps your team stay engaged with previously cold leads. Once leads go dormant, it can be difficult and time-consuming to know when (or if) they re-enter the franchise search journey. This tool eliminates the ...
How do I use the Lead Reactivation Alert?
When you receive a Lead Reactivation Alert, log in to your Franchise Ninja dashboard and visit the Lead Reactivation section. There, you’ll see which leads are now back in the market and ready for follow-up. Use the information provided in your CRM ...
What do I do if I have a lead with more than one email address?
If a lead has multiple email addresses, enter a separate line for each email. Use the same first and last name each time, but list each email address on its own line. This ensures all email addresses are included for that lead.
Do I need to worry about uploading duplicate leads?
No, you don’t need to worry. If there are any duplicate leads in your upload, we’ll automatically remove them for you.
How do I add more Dormant Leads to my dashboard?
Log in to Franchise Ninja and navigate to the Lead Reactivation section. There, you’ll find an option to upload additional dormant leads. Just follow the prompts to add any leads you want us to monitor for reactivation.
Are my Reactivated Leads shared with other brands?
No. Your uploaded leads are private to your brand. The only time another brand might see that lead is if the candidate visits their website.
What stage will my previously Dormant Leads be displayed in?
What stage will my previously Dormant Leads be displayed in? Dormant leads that become active again will appear in the Lead Reactivation section of your Franchise Ninja dashboard. Navigate to In-Market Stage > Lead Reactivation
Did this newly reactivated lead visit my website?
Did this newly reactivated lead visit my website? Not necessarily. A reactivated lead has re-entered the In-Market Stage by actively researching business ownership. This indicates renewed intent but it does not mean they have visited your specific ...
How do I contact these newly active leads?
How do I contact these newly active leads? To contact reactivated leads, your team should reference your existing CRM. These leads are individuals your sales team has previously engaged with and uploaded into Franchise Ninja as dormant leads. When ...
How often do you monitor for reactivated leads?
How often do you monitor for reactivated leads? Franchise Ninja monitors reactivated leads every single day. Once dormant leads are uploaded into the platform, they are continuously analyzed for renewed activity and intent signals. If a previously ...
What is a Lead Reactivation Alert?
What is a Lead Reactivation Alert? Overview A Lead Reactivation Alert is a powerful feature within Franchise Ninja that identifies previously captured leads (from your CRM or uploaded lists) who are actively researching business ownership again. ...