To contact reactivated leads, your team should reference your existing CRM.

These leads are individuals your sales team has previously engaged with and uploaded into Franchise Ninja as dormant leads. When they become active again, Franchise Ninja identifies their renewed intent but does not provide contact information for these reactivated leads.

Next Steps:

• Locate the lead in your CRM or email platform
• Use previously captured contact details (email, phone, etc.)
• Initiate timely outreach based on their renewed interest

This approach ensures you are leveraging your existing data while acting quickly on high-intent signals.