How do I use the Lead Reactivation Alert?
When you receive a Lead Reactivation Alert, log in to your Franchise Ninja dashboard and visit the Lead Reactivation section.
There, you’ll see which leads are now back in the market and ready for follow-up. Use the information provided in your CRM to contact and re-engage these leads directly.

Franchise Ninja does not take any further action with these leads—reaching out is up to you.
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Lead ReActivation – Monitor Your Dormant Franchise Development Leads
Overview The Lead ReActivation feature helps your team stay engaged with previously cold leads. Once leads go dormant, it can be difficult and time-consuming to know when (or if) they re-enter the franchise search journey. This tool eliminates the ...
What is a Lead Reactivation Alert?
What is a Lead Reactivation Alert? Overview A Lead Reactivation Alert is a powerful feature within Franchise Ninja that identifies previously captured leads (from your CRM or uploaded lists) who are actively researching business ownership again. ...
What is Lead Reactivation?
Overview The Lead ReActivation feature helps your team stay engaged with previously cold leads, or previous customers. Once leads go dormant, it can be difficult and time-consuming to know when (or if) they re-enter the customer journey. This tool ...
Using Lead Reactivation
Adding your previous leads into Lead Reactivation. Starting from your Franchise Ninja dashboard go to: In-Market Stage - Lead Reactivation - Actions - Upload List or Add Lead Add your leads or upload your list and you're done! If you're uploading a ...
If I upload my dormant leads, will they be shared with other brands?
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