Troubleshooting
How to Allow Our Script in Your Content Security
If your website uses a Content Security Policy (CSP), you may need to explicitly allow the Franchise Ninja script to load. How to Allow the Script Log in to your website hosting platform, CMS, or security tool (for example: Cloudflare, WordPress ...
Tips for troubleshooting your campaigns
If you are concerned your campaigns are not running properly, please check these items: Do you have a budget allocated to your platform campaign? Is the Franchise Ninja campaign on Facebook live? Is the Franchise Ninja campaign data synced? Is the ...
How do I know if my campaigns are delivering Engaged Candidates?
To verify if your campaigns are capturing Engaged Candidates, follow these steps: Step 1: Go to the Engaged Stage and click Search Engaged. Step 2: In the Market Criteria dropdown, check Referral Source and enter Facebook or Google, depending on the ...
How do I know if my In-Market campaigns are running?
To verify your In-Market campaigns are running, simply follow these steps: Step 1: Go to the In-Market Stage Menu and click the Campaign Summary Step 2: View your list of campaigns. Active campaigns will be shown in green. Inactive campaigns will be ...
My script isn't firing. What do I do?
Depending on the website platform you use, the options to troubleshoot may be different. The first step is always to make sure the script is installed. How do I do that? Without access to the back end of the website, there is a way to check for the ...