Can Engaged data still be viewed after it is sent to a CRM?

Can Engaged data still be viewed after it is sent to a CRM?

Yes. Engaged Candidate data stays in your Franchise Ninja dashboard after the webhook sends it to your CRM.

What you can still do in the dashboard

  • Review individual Engaged Candidate profiles

  • See pages viewed, time on page, and campaign source

  • Check the Engagement Score and the franchise categories the person is researching

  • Search, filter, and export Engaged Candidates at any time

Why this matters

  • Your CRM is your system of record, but the dashboard shows the full research context.

  • If a webhook setting changes or a record fails to map, the data is not lost.

  • You can backfill your CRM by exporting from Engaged > Search Engaged > Export.

Data ownership

Data you collect through Franchise Ninja is your first-party data, and you can export it anytime.

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