What internal controls or policies ensure your AI models remain accurate, unbiased, and secure, and what happens to our data if/when we end our contract?
Franchise Ninja can quickly adjust models. Since we focus 100% on franchise development, you can expect any external (government or other) change to be implemented quickly, and a full feedback loop from our customers.
If/when the agreement ends, you have a perpetual license for the data. Meaning you can continue using it. We would then shut down your logins and remove the appropriate data. Some data becomes part of the "aggregate" data set but is not identifiable to your organization.
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What internal controls does your third-party platform utilize?
They employ a robust combination of technical controls, organizational policies, and compliance practices to ensure AI models remain accurate, unbiased, and secure for their users and business clients. These controls cover data privacy, internal ...
AI trains and learns from public data inputs. Will my data be shared publicly?
Due to the enterprise-level service agreements we have with third-party platforms, those platforms will not use your organization's inputs or outputs to train, retrain, fine-tune, or otherwise improve their own AI models.
Do you build and host your own AI models, or do you rely on third-party platforms?
We leverage third-party platforms. However, we only use paid services, not free ones. This changes the data and licensing usage so that our prompts and any data we utilize are not shared publicly, nor will they be sold or disclosed to third parties ...
How is security and data handling managed?
Data is protected with enterprise-grade encryption at rest and in transit, with automatic deletion policies for uploaded files and comprehensive admin visibility through audit logs. We retain full ownership of our Input and Output data, and the ...
Can we explicitly prohibit your system from learning or fine-tuning on our proprietary franchise data so that it’s never used outside of our environment?
Yes. The terms with our third-party platform state that customer content (including Input and Output generated from your data) will not be used to train, retrain, fine-tune, or otherwise improve any generative AI models. We can explicitly prohibit ...