How many internal users, agencies, or vendors can access the platform?
Franchise Ninja plans include unlimited users, so your internal team, agency, and vendors can each have their own login.
Who can have access
Your franchise development and marketing team
Your marketing or advertising agency
Vendors who support your CRM, website, or campaigns
Working with an agency
You can introduce your agency to our team and have user accounts created for them. Your agency can then work directly with our team on campaign setup, audiences, and best practices, without relying on an internal go-between. Training is available for staff and agencies.
Managing users
Add users under Configuration > Users.
Each user sets up their own notification rules, so alerts can be customized for each person.
Consider a separate webhook-only user for CRM integrations.
Security tip
Give each person their own login instead of sharing one account. That makes it easier to manage access and remove users when people change roles.
