Do you build and host your own AI models, or do you rely on third-party platforms?
We leverage third-party platforms. However, we only use paid services, not free ones. This changes the data and licensing usage so that our prompts and any data we utilize are not shared publicly, nor will they be sold or disclosed to third parties except for trusted service providers or when required by law. The third-party platforms we use act as data processors. This means your data is processed securely and governed by strict terms, including a Data Processing Addendum for business customers.
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What internal controls does your third-party platform utilize?
They employ a robust combination of technical controls, organizational policies, and compliance practices to ensure AI models remain accurate, unbiased, and secure for their users and business clients. These controls cover data privacy, internal ...
AI trains and learns from public data inputs. Will my data be shared publicly?
Due to the enterprise-level service agreements we have with third-party platforms, those platforms will not use your organization's inputs or outputs to train, retrain, fine-tune, or otherwise improve their own AI models.
Who owns the AI-generated insights, reports, or materials Franchise Ninja produces?
All data provided under this arrangement is licensed on a perpetual basis. The third-party platforms we use claim no ownership rights over the output from Franchise Ninja.
Can we explicitly prohibit your system from learning or fine-tuning on our proprietary franchise data so that it’s never used outside of our environment?
Yes. The terms with our third-party platform state that customer content (including Input and Output generated from your data) will not be used to train, retrain, fine-tune, or otherwise improve any generative AI models. We can explicitly prohibit ...
How is security and data handling managed?
Data is protected with enterprise-grade encryption at rest and in transit, with automatic deletion policies for uploaded files and comprehensive admin visibility through audit logs. We retain full ownership of our Input and Output data, and the ...