Yes. Franchise Ninja connects to Close CRM through Zapier.

What you need

• Access to your Zapier account

• Access to your Close account

• Access to the Franchise Ninja dashboard

Setup steps

1. In Zapier, create a Zap with a Webhooks by Zapier "Catch Hook" trigger and copy the catch hook URL.

2. In Franchise Ninja, go to Configuration > Users and create or edit a webhook-only user.

3. Open Other Integration, check the box to enable it, and paste the catch hook URL as the postback URL.

4. Click Test Postback Now to send a sample record, then click Update User.

5. Back in Zapier, confirm the test record arrived.

6. Add a Close action, such as Create or Update Lead, and map the fields you need: name, email, address, campaign source, and pages viewed.

7. Test the action and turn on the Zap.

Tips

• Use email as the matching key to avoid duplicates.

• Set a distinct lead status in Close, such as suspect, for identified visitors who have not submitted a form.

• Make sure instant email notifications are on for the webhook user so the integration fires.

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